Lake County, Ohio Department of Utilities
Welcome to Utilities Access!
Need to pay your bill? Payment methods include electronic check or card transactions (Visa, MasterCard, Discover). Fee's apply. The following options are available:
Quick Pay- Make a payment without signing up for an account.
Sign up for an account- You can view bills, payment history, usage history and make a payment.
NOTE: If your billing statement is dated prior to June 24, 2024, it will not have a bill number. Please contact the Billing & Customer Service Department at (440) 350-2070 to get your bill number. Statements generated on or after June 24, 2024, will have a bill number.
Due to a major system transition, we are experiencing a delay in generating quarterly billing statements. If you have not yet received your recent billing statement, please be patient as we are diligently working to send them out as soon as possible. Also, please know that the due date on your billing statement is based off the date the statement is generated, and will therefore be adjusted accordingly so that you do no experience any unreasonable burden. We appreciate your contintued patience during this transition.
Available services
For your convenience, payments can be made 24/7 using our secure automated phone service. To make a payment over the phone, dial 833-547-7039. Payment methods include electronic check or card transactions (Visa, MasterCard, Discover). Fee's apply.
Please have your billing statement available. You will need to provide the bill year and bill number from your billing statement.
NOTE: If your billing statement is dated prior to June 24, 2024, it will not have a bill number. Please contact the Billing & Customer Service Department at (440) 350-2070 to get your bill number. Statements generated on or after June 24, 2024, will have a bill number.