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Terms and conditions

Privacy Policy: We respect your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy. We reserve the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these Web pages. Information Collection: We will only collect personally identifiable information (such as name, title, company name,address, telephone number or e-mail address) that you voluntarily provide through our Web site or e-mail correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our Web site and better meet your needs. Use of Information: Before we collect any personally identifiable information, we will provide an explanation for the possible use of your data. The information you supply will be used by us to respond to your inquiries or supply you with requested information on us. It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information. If you have submitted personal information to us electronically and would like it removed or modified, please contact us. We will use reasonable efforts to comply with your request. Links: This Web site contains links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. Security: We guard your online transactions! The actual transmission of your payment information over the Internet is at its safest when your Web browser can make an encrypted connection, and for your protection, we will only process your order if you can make such a connection. If you have trouble with the encrypted connection, your computer, web browser, or Internet connection cannot support SSL (Secure Socket Layer), then you'll want to contact us to explore alternative methods of payment.  We reserve the right to revise this policy at any time.

Available services

New Automated Phone Payment Service

For your convenience, payments can be made 24/7 using our secure automated phone service.  To make a payment over the phone, dial 833-547-7039.  Payment methods include electronic check or card transactions (Visa, MasterCard, Discover). Fee's apply.

Please have your billing statement available.  You will need to provide the bill year and bill number from your billing statement.

NOTE:  If your billing statement is dated prior to June 24, 2024, it will not have a bill number.  Please contact the Billing & Customer Service Department at (440) 350-2070 to get your bill number.  Statements generated on or after June 24, 2024, will have a bill number. 

New Automated Phone Payment Service

For your convenience, payments can be made 24/7 using our secure automated phone service.  To make a payment over the phone, dial 833-547-7039.  Payment methods include electronic check or card transactions (Visa, MasterCard, Discover). Fee's apply.

Please have your billing statement available.  You will need to provide the bill year and bill number from your billing statement.

NOTE:  If your billing statement is dated prior to June 24, 2024, it will not have a bill number.  Please contact the Billing & Customer Service Department at (440) 350-2070 to get your bill number.  Statements generated on or after June 24, 2024, will have a bill number.